Privacy Policy

for Supradoc & Super Variables App

Updated 2.2.2025

Introduction

At Supradoc, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app, which allows users to maintain a single source of truth and reuse variable data across multiple Confluence pages (the “App”).

As the App is built using Confluence Forge and hosted on Atlassian’s servers, it adheres to the privacy, security, and data handling practices set forth by Atlassian. By using the App, you consent to the collection and use of information in accordance with this policy. If you do not agree with the policy, please discontinue use of the App.

In brief

The Super Variables App does not store, process, or transfer any personal data outside of Atlassian’s infrastructure. Any information collected is stored within Atlassian’s Confluence Cloud, and we do not maintain separate copies of user data.

Personal data collected through support inquiries (such as emails or submitted reports) is retained only for as long as necessary to resolve the issue. Once the support case is closed, we delete all associated personal data within 12 months, unless required by law. Users may request earlier deletion of their support data by contacting us, subject to any legal retention obligations.

Information We Collect

When you use the Super Variables App, we collect certain information to provide and enhance the service. This data collection aligns with Atlassian’s Forge platform guidelines:

1. Personal Information

  • Confluence Account Information: The App may collect details such as your Confluence username, email address, and other relevant account information provided by Atlassian when you use the App. This is necessary to facilitate the App’s integration and user management.

  • Support Information: If you contact us for support, we may collect your contact information and details of your inquiry.

2. Usage Data

  • App Interactions: We may collect anonymized usage data related to your interactions with the App, including the creation, modification, and reuse of variables within Confluence pages. This data helps us improve the app experience and functionality.

  • Log Data: Atlassian may log technical information about your interactions with the App, including your IP address, browser type, and session data, which is stored on Atlassian’s servers.

How We Use Your Information

We use the information collected through the App for the following purposes:

  • To Operate and Improve the App: We use collected data to maintain and enhance the App’s functionality and ensure it works properly within the Confluence environment.

  • Customer Support: Your information may be used to respond to support requests and troubleshoot issues related to your use of the App.

  • Analytics and App Performance: Anonymized usage data helps us analyze trends and improve the app’s performance. No personally identifiable information (PII) is used for this purpose.

  • Compliance with Laws: In certain circumstances, we may process personal data to comply with legal obligations or respond to lawful requests.

Hosting and Data Storage

The Super Variables App is hosted on Atlassian’s Forge platform and Atlassian’s cloud servers. As such, the security, storage, and processing of your data are governed by Atlassian’s Cloud Terms of Service and Atlassian Privacy Policy. We do not store or process any data outside of Atlassian’s infrastructure.

Security

We follow Atlassian’s Forge security standards and best practices to ensure the safety of your data. Atlassian provides industry-leading security measures, including encryption and access control, to protect your information from unauthorized access or disclosure.

Third-Party Access to Information

We do not sell, trade, or share your personal information with third parties, except as described below:

  • Atlassian Infrastructure: As the App runs on Atlassian's platform, your data is stored and processed by Atlassian’s servers. You can review Atlassian’s Privacy Policy and Forge Platform Guidelines for more details on how Atlassian manages your data.

  • Service Providers: In some cases, we may work with trusted service providers to help us operate the App, provided that they agree to keep your data confidential and comply with Atlassian’s security protocols.

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

Data Retention

The App does not store data outside of your Confluence environment. All variable data and content remain stored in Atlassian’s Confluence Cloud. We retain personal data collected during the use of the App for as long as necessary to provide services or comply with legal obligations.

Your Rights

You may have certain rights regarding your personal data, depending on your jurisdiction. These may include:

  • Access: The right to request access to the personal data we hold about you.

  • Correction: The right to request corrections to any inaccurate or incomplete personal data.

  • Deletion: The right to request the deletion of your personal data, subject to our legal obligations.

  • Data Portability: The right to request a copy of your personal data in a structured, machine-readable format.

As Atlassian hosts your data, you can also review and exercise these rights through your Atlassian account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. We will notify you of any changes by updating the Privacy Policy on this page. Continued use of the App after such updates indicates your acceptance of the changes.

Questions and Contact

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us.